Terms and Conditions for Using ace65 Platform

1 Acceptance of Terms

By accessing the ace65 website, creating an account, depositing funds, or participating in any game offered on ace65, you confirm that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use ace65 or any of its services. These terms form a legally binding agreement between you and ace65. Every time you log in and place a bet, you are reaffirming your acceptance of these rules. We encourage all ace65 players to revisit this page periodically because the terms may be updated as the platform evolves.

These terms apply to all services provided through the ace65 website and mobile application, including but not limited to sports betting, casino games, live dealer games, crash games, poker, and any promotional offers. Your continued use of ace65 after any modifications to these terms constitutes your acceptance of the revised terms.

2 Eligibility

To use ace65, you must meet the following eligibility requirements. These are non-negotiable and ace65 reserves the right to verify your eligibility at any time:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be accessing ace65 from a location where online gaming is not prohibited by local law.
• You must not have been previously banned or excluded from ace65 for any reason.
• You must be acting on your own behalf and not on behalf of any third party.
• You must not be a politically exposed person or someone subject to international sanctions that would prevent you from using financial services.

ace65 takes age verification seriously. If we discover that a player is underage, the account will be immediately closed and all funds will be handled according to our underage gaming policy. We may request identification documents at any time to verify your age and identity.

3 Account Registration

When you register an account on ace65, you agree to provide accurate and truthful information. Each player is allowed only one account. Creating multiple accounts is strictly prohibited and will result in all accounts being closed and any balances forfeited. Your ace65 account is personal to you and must not be shared with or transferred to any other person.

You are responsible for maintaining the security of your account credentials. This includes your username, password, and any verification codes sent to your registered phone number or email. ace65 will never ask for your password through email, chat, or phone. If you suspect that someone else has accessed your ace65 account, you must contact our support team immediately and change your password.

ace65 reserves the right to request identity verification documents at any stage. This may include a government-issued photo ID, proof of address, and proof of ownership of the payment method used. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

4 Deposits and Withdrawals

ace65 supports deposits and withdrawals through bKash, Nagad, and other approved local payment methods. All transactions on ace65 are processed in Bangladeshi Taka unless otherwise specified. When you deposit funds into your ace65 account, those funds are held in your player wallet and can be used to place bets on any available game.

• Minimum and maximum deposit and withdrawal amounts are displayed on the ace65 cashier page and may change from time to time.
• Withdrawals must be made to the same payment method used for the most recent deposit, unless ace65 approves an alternative method.
• ace65 processes most withdrawals within minutes, but reserves the right to take up to 24 hours for verification purposes, especially for larger amounts.
• ace65 may request additional verification before processing a withdrawal if the account has not been fully verified or if suspicious activity is detected.
• Players must not use ace65 as a money transfer service. Depositing funds and withdrawing them without meaningful gaming activity may result in account review and potential closure.

Any transaction fees charged by your payment provider are your responsibility. ace65 does not charge fees for standard deposits or withdrawals, but reserves the right to introduce processing fees with prior notice to players.

5 Bonuses and Promotions

ace65 offers various bonuses and promotional offers to both new and existing players. Each promotion on ace65 comes with its own specific terms, including wagering requirements, eligible games, maximum bet limits during wagering, and expiry dates. You must read and understand the specific terms of each promotion before opting in.

• Bonus funds and real money funds are tracked separately in your ace65 wallet. Wagering requirements must be met before bonus funds can be converted to withdrawable cash.
• ace65 reserves the right to void bonuses and any associated winnings if a player is found to be abusing promotions, including but not limited to creating multiple accounts, using betting strategies designed solely to meet wagering requirements with minimal risk, or colluding with other players.
• Promotions on ace65 are intended for recreational players. Professional or syndicate players may be excluded from promotional offers at the discretion of ace65.
• ace65 may modify or cancel any promotion at any time. If a promotion is cancelled, any unused bonus funds will be removed, but completed wagers will not be affected.

6 Game Rules and Fair Play

All games on ace65 are operated using certified random number generators or provably fair algorithms. The outcome of every game round is determined independently and cannot be influenced by ace65, its staff, or any player. Specific rules for each game are available within the game interface on ace65.

Players must not attempt to manipulate game outcomes through any technical means, including but not limited to exploiting software bugs, using automated betting software or bots, or interfering with the game server. Any player found engaging in such activities will have their ace65 account immediately suspended, and all funds may be forfeited.

In the event of a technical malfunction during a game round on ace65, the platform reserves the right to void the affected bets and restore player balances to their pre-bet state. ace65 is not liable for any losses resulting from technical issues, including internet connectivity problems on the player's end.

7 Responsible Gaming

ace65 is committed to promoting responsible gaming. We provide tools to help you manage your gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. You can access these tools through your ace65 account settings at any time.

If you feel that your gaming habits are becoming problematic, we strongly encourage you to use the self-exclusion feature on ace65 or contact our support team for assistance. Self-exclusion periods range from 24 hours to permanent exclusion, depending on your preference. During a self-exclusion period, you will not be able to log in, deposit, or place bets on ace65. For more details, please visit our Responsible Gaming page.

8 Account Suspension and Closure

ace65 reserves the right to suspend, restrict, or permanently close any player account for the following reasons:

• Violation of any of these terms and conditions.
• Suspected fraudulent activity, money laundering, or other criminal conduct.
• Providing false or misleading information during registration or verification.
• Operating multiple accounts on ace65.
• Abusing bonuses or promotional offers.
• Chargebacks or payment disputes initiated without first contacting ace65 support.

If your ace65 account is closed due to a violation of these terms, any remaining balance may be forfeited. If your account is closed for reasons unrelated to a terms violation, your withdrawable balance will be returned to you through your registered payment method.

9 Intellectual Property

All content on the ace65 website and application, including but not limited to text, graphics, logos, icons, images, software, and audio, is the property of ace65 or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any ace65 content without prior written permission.

10 Limitation of Liability

ace65 provides its services on an as-is basis. While we strive to maintain uninterrupted service, ace65 does not guarantee that the platform will be available at all times or free from errors. ace65 is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of data, loss of profits, or interruption of gaming activity.

Your use of ace65 is at your own risk. Gaming involves the risk of losing money, and ace65 is not responsible for any financial losses you incur while playing games on the platform.

11 Changes to These Terms

ace65 reserves the right to modify these terms and conditions at any time. When changes are made, the updated terms will be published on this page with a revised date. It is your responsibility to review these terms regularly. Continued use of ace65 after changes are published constitutes your acceptance of the updated terms. For significant changes, ace65 may notify players through email or an in-platform notification.

12 Contact Information

If you have any questions about these terms and conditions, or if you need assistance with anything related to your ace65 account, you can reach our support team through the following channels:

• Email: [email protected]
• Live chat: Available 24/7 through the ace65 website and app

We aim to respond to all enquiries within 24 hours. For urgent account-related issues, live chat on ace65 is the fastest way to get help.